This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.

Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Successfully completing this training provides the knowledge and skills required for students to gain full-time/part-time or casual employment in the following possible job titles: personal assistant, office administrator, sales assistant, customer service assistant and trade coordinator.

Australasia Technology Institute has a range of agreements with Third Party Organisations providing recruitment services.

The Training Package itself does not identify entry requirements

Domestic Students must:

• be a minimum of 18 years of age;
• have completed Year 12 or equivalent; and
• successfully completed the ATI Pre-Enrolment Suitability Form.

International Students must:

• be a minimum of 18 years of age;
• have completed Year 12 or equivalent;
• successfully completed the ATI Pre-Enrolment Suitability Form; and
• have an IELTS of 5.5 or equivalent
• ATI requires all students to complete a LLN Test on enrolment and part of the Entry Requirements when enrolling further information relating to this may be sourced from ATI – English Placement Policy location; ATI website: atinsitiute.edu.au

Recognition of prior learning (RPL) may be obtained for skills and knowledge obtained through previous study or relevant experience obtained in Australia. Australasia Technology Institute recognises qualifications from other Australian providers and offers student Credit Transfer.

On successful completion of this course students will be awarded a nationally recognised qualification:

BSB40120 Certificate IV in Business.

The BSB40120 Certificate IV in Business requires the completion of 12 units of competency including 6 core units and 6 electives.

*The list below of electives are sample only

Delivery mode 

This program is delivered: 

• 15 hours per week face-to-face classroom mode 
• 5 hours per week supervised distance mode 

Course duration 

This qualification will be delivered over 76 weeks, including 60 weeks of training and assessment spread over 6 terms of 10 weeks each and 16 weeks of holidays. 

Training for this course is delivered at a modern multi-classroom campus situated on Level 4 – 127 Liverpool Street Sydney CBD NSW 2000 within a five-minute walk from Town Hall Station.